Privacy Policy

Effective Date: [Insert Date]

MYGY ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or website as a client or driver.

1. Information We Collect

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Identification Documents (drivers only)
• Profile Picture
• Vehicle Information (drivers only)

b. Location Data

• Real-time GPS location (for task matching and tracking)
• Pickup and Dropoff coordinates

c. Usage Data

• Task history
• App interactions
• Ratings & reviews
• Communication logs

d. Device Information

• Device type, OS, IP address
• App version and crash logs

2. How We Use Your Information

• Match clients with nearby drivers
• Facilitate communication between users
• Process tasks, payments, and agreements
• Improve and optimize the app experience
• Comply with legal requirements
• Detect and prevent fraud or abuse

3. Safety of Goods and Vehicles

MYGY is committed to promoting safe deliveries and secure transactions. While we will take all reasonable measures to ensure the safety of your goods and assist in investigations, including cooperating with law enforcement, all vehicle usage and goods transportation remain at the risk of the client and driver.

4. Sharing of Information

• Drivers/Clients when a task is created
• Payment providers for transaction processing
• Cloud services for secure data storage
• Law enforcement if legally required

We do not sell your data to any third party.

5. Location Access

• Drivers: must share live location when marked "Online".
• Clients: may share pickup location for better service.

You can disable location sharing, but certain features may not work.

6. Data Security

We use encryption, access controls, and secure cloud hosting to protect your data. While we strive to secure your information, no method of transmission is 100% secure.

7. Your Rights

• Access, update, or delete your account information
• Request data portability
• Withdraw consent at any time
• File a complaint with a privacy authority

8. Retention of Data

We retain your data as long as your account is active or as needed for legal or operational purposes.

9. Cookies and Analytics

We may use cookies or analytics tools to understand usage patterns and improve performance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app or website. Continued use after updates means you accept the revised policy.

11. Contact Us

• MYGY – TakahSoft Team
• Email: [your support email]
• Location: Durban, South Africa